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The lack of human interaction is a big disadvantage in internet marketing. When a person enters a store, he or she can ask for advice, gain information, and interact with a human. Many people don't like the impersonal feeling that comes from shopping online. Telephones and chat rooms exist, but these do not help internet marketing give the same feeling as having a live person in front of you. So, even if a customer goes online for product information, they may end up choosing to buy the product in person anyway.
Internet Marketing Forum
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